What is a Paint by Numbers Kit?
A paint-by-numbers kit is an all-in-one activity set that helps you create stunning artwork, even if you’re a beginner. Each kit includes a canvas with a printed framework of your painting, where every section is marked with a number. Each number corresponds to a specific color, making the process simple and enjoyable. Just follow the pattern, and you’ll be amazed at the masterpiece you create!
How Does It Work?
- Numbers are printed on the canvas.
- Each number matches a color in the provided paint set.
- Fill in the numbered spaces with the corresponding paint color.
- Follow the numbers and watch your artwork come to life!
Is My Photo Good Enough to Use?
For custom kits, use the following guidelines to ensure great results:
- Ensure the photo is high quality.
- Avoid cluttered backgrounds.
- For group photos, limit the number of people to 5 or fewer.
- High-quality close-ups with good lighting yield the best results.
- Avoid photos taken in dark environments or with backlighting.
We review every photo submitted and will contact you if a replacement is needed. Please respond promptly to avoid delivery delays. If you choose not to provide a replacement after being notified, we cannot offer refunds. Providing a high-quality photo is the customer’s responsibility.
What’s Included in the Kit?
- Numbered acrylic paint set (about 24 colors, depending on the painting).
- Numbered high-quality linen canvas.
- Set of 3 paint brushes (small, medium, large).
- Reference sheet and a copy of the canvas to guide you.
Processing and Shipping Time Frame
US Orders: Production time is 2-6 business days. Shipping takes 7-15 business days.
UK Orders: Production time is 2-6 business days. Shipping takes 7-14 business days.
International Orders:
- Canada and Australia: Shipping takes up to 20 business days.
- Europe and other regions: Shipping may take up to 25 business days.
Note: During busy periods, such as sales or holidays, processing and shipping times may be slightly extended. You’ll receive an email with a tracking number once your order is shipped.
Payments
We accept all major debit and credit cards (Visa, Mastercard, American Express) and PayPal.
Customer Support
If you have questions or concerns, our support team is here to help! Please allow 2-3 business days for a response during busy periods. To ensure faster assistance, only send one email per inquiry.
Cancellation, Returns, and Refunds
Order Cancellations: Orders can be canceled within 48 hours of placement. After 48 hours, cancellations are no longer possible as production will have begun.
Changing Your Order: Contact us within 24 hours of placing your order to make changes or correct errors. Once processing begins, modifications are not possible.
Returns and Refunds:
As each order is custom-made, refunds are not offered for personal dissatisfaction.
If you receive an incorrect or damaged product, contact us at [email protected] with photos, and we’ll send a replacement promptly.
Returns are accepted within 14 days of delivery for eligible items. Customers are responsible for return shipping costs and must provide a tracking number.
Common Questions
Will I receive a tracking number?
Yes! Once your order ships, you’ll receive a tracking number via email.
Why didn’t I receive all items in one package?
Orders with multiple items may ship separately if some pieces are completed before others.
What if my tracking number shows “delivered” but I didn’t receive the package?
Check the delivery address provided and contact your local post office. If the issue persists, reach out to us for assistance.
Thank You for Choosing Us!
We’re thrilled to bring creativity into your life through paint-by-numbers kits. If you have any further questions or need assistance, don’t hesitate to contact us at [email protected].